General notes


added in version 2016.04

XiVO comes with a WebRTC lines support, you can use in with XiVO UC Assistant and Desktop Assistant. Before starting, please check the WebRTC Environment.

Current WebRTC implementation requires following configuration steps:

Configuration of user with WebRTC line

  1. Create user
  2. Add line to user without any device
  3. Edit the line created and, in the Advanced tab, add webrtc=yes options:

Fallback Configuration

When the user is not connected to its WebRTC line, or disconnect from the assistant, you can route the call to a default number as for example the user mobile number. Update the fail option on the No Answer user tab configuration, and add an extension to the appropriate context.


Experimental video call feature


Since 2018.02 as an experimental feature, susceptible to change or removal at any moment.

Since this feature is experimental, it is disabled by default. Video calls are enabled by setting the environment variable ENABLE_VIDEO to true in the /etc/docker/compose/custom.env file:


Then you need to recreate the xucmgt container with xivocc-dcomp up -d xucmgt.

WebRTC users are automatically configured with VP8 video codec to allow video calls, you must disable all other video codecs. Please avoid any specific codec configuration for WebRTC peers and be sure to remove all video codecs from the SIP General settings, tab Signalling, section Codecs. Either do not customize codecs, either do not select any video codecs.


Limitation In the desktop assistant, there is no way to select or change the camera used to make video calls.

Manual configuration of user with WebRTC line

For the records