XiVO Solutions Documentation (Orion Edition)
Important
What’s new in this version ?
Headset call control (WebHID) : Users can now answer/hangup Calls with compatible Headset
HID - Headset auto reconnect is supported on UC, CCAgent and desktop assistant
POPC/CC Agent user can visualize their audio devices
Users have the ability to view the groups they belong to with live update, and can activate/deactivate call handling from those groups.
Possibility to make a consulation call when you are in an audio conference
Agents can now mark contacts as favorites directly within the POPC interface and can view their list of favorite contacts
Xivo admin have the possibility to add users in a group whatever its MDS localisation
- Deprecations
End of Support for LTS Izar (2022.05).
See Orion page for the complete list of New Features and Behavior Changes.
XiVO solutions is a suite of PBX applications based on several free existing components including Asterisk and our own developments. This powerful and scalable solution offers a set of features for corporate telephony and call centers to power their business.
You may also have a look at our development blog for technical news about the solution
- Introduction
- Getting Started
- Installation & Upgrade Guide
- Administrator’s Guide
- IPBX Configuration Guide
- Advanced Configuration
- Boss Secretary Filter
- Call Completion
- Caller Number Normalization
- Call Permissions
- Call Logs
- Conference Room
- CTI Server
- Customer info
- Devices
- Directories
- Directed Pickup
- Entities
- Fax
- Graphics
- Groups
- Group Pickup
- Incall
- Interconnections
- Interactive Voice Response
- Monitoring
- Music on Hold
- Outgoing Calls
- Paging
- Parking
- Phonebook
- Provisioning
- Schedules
- Sound Files
- Switchboard
- Unique Account
- Users
- User Labels
- Voicemail
- WebRTC
- Web Services Access
- Contact Center
- Addons PRO
- User’s Guide
- Devices
- API and SDK
- Telemetry
- Contributing
- Contributing to the Documentation
- Debugging Asterisk
- Debugging Daemons
- Generate your own prompts
- XiVO Guidelines
- Debian packaging for XiVO
- Profiling Python Programs
- Style Guide
- Translating XiVO
- XiVO Package File Structure
- CTI Server
- Diagrams
- Provisioning
- Web Interface
- Community Documentation
- Experimental Features
- Deprecated Features
- Release Notes