SCCP Configuration


To be able to provision SCCP phones you should :

Then install a plugin for SCCP Phone:
Configuration ‣ Provisioning ‣ Plugins

Installing xivo cisco-sccp plugin

At this point you should have a fully functional DHCP server that provides IP address to your phones. Depending on what type of CISCO phone you have, you need to install the plugin sccp-legacy, sccp-9.4 or both.


Please refer to the Provisioning page for more information on how to install CISCO firmwares.

Once your plugin is installed, you’ll be able to edit which firmwares and locales you need. If you are unsure, you can choose all without any problem.


Editing the xivo-cisco-sccp-legacy plugin

Now if you connect your first SCCP phone, you should be able to see it in the device list.

Listing the detected devices:
Services ‣ IPBX ‣ IPBX settings ‣ Devices

Device list

When connecting a second SCCP phone, the device will be automatically detected as well.

SCCP General Settings

Review SCCP general settings:
Services ‣ IPBX ‣ IPBX settings ‣ SCCP general settings

SCCP general settings

User creation

The last step is to create a user with a SCCP line.

Creating a user with a SCCP line:
Services ‣ IPBX ‣ IPBX settings ‣ Users

Add a new user


Edit user informations

Before saving the newly configured user, you need to select the Lines menu and add a SCCP line. Now, you can save your new user.


Add a line to a user

Congratulations ! Your SCCP phone is now ready to be called !

Function keys

With SCCP phones, the only function keys that can be configured are:

  • Key: Only the order is important, not the number
  • Type: Customized; Any other type doesn’t work
  • Destination: Any valid extension
  • Label: Any label
  • Supervision: Enabled or Disabled

Direct Media

SCCP Phones support directmedia (direct RTP). In order for SCCP phones to use directmedia, one must enable the directmedia option in SCCP general settings:
Services ‣ IPBX ‣ IPBX settings ‣ SCCP general settings


Features Supported
Receive call Yes
Initiate call Yes
Hangup call Yes
Transfer call Yes
Congestion Signal Yes
Autoanswer (custom dialplan) Yes
Call forward Yes
Multi-instance per line Yes
Message waiting indication Yes
Music on hold Yes
Context per line Yes
Paging Yes
Direct RTP Yes
Redial Yes
Speed dial Yes
BLF (Supervision) Yes
Resync device configuration Yes
Do not disturb (DND) Yes
Group listen Yes
Caller ID Yes
Connected line ID Yes
Group pickup Yes
Auto-provisioning Not yet
Multi line Not yet
Codec selection Yes
NAT traversal Not yet
Type of Service (TOS) Manual


Device type Supported Firmware version Timezone aware
7905 Yes 8.0.3 No
7906 Yes SCCP11.9-4-2SR1-1 Yes
7911 Yes SCCP11.9-4-2SR1-1 Yes
7912 Yes 8.0.4(080108A) No
7920 Yes 3.0.2 No
7921 Yes Yes
7931 Yes SCCP31.9-4-2SR1-1 Yes
7937 Testing    
7940 Yes 8.1(SR.2) No
7941 Yes SCCP41.9-4-2SR1-1 Yes
7941GE Yes SCCP41.9-4-2SR1-1 Yes
7942 Yes SCCP42.9-4-2SR1-1 Yes
7945 Testing    
7960 Yes 8.1(SR.2) No
7961 Yes SCCP41.9-4-2SR1-1 Yes
7962 Yes SCCP42.9-4-2SR1-1 Yes
7965 Testing    
7970 Testing    
7975 Testing    
CIPC Yes 2.1.2 Yes

Models not listed in the table above won’t be able to connect to Asterisk at all. Models listed as “Testing” are not yet officially supported in XiVO: use them at your own risk.

The “Timezone aware” column indicates if the device supports the timezone tag in its configuration file, i.e. in the file that the device request to the provisioning server when it boots. If you have devices that don’t support the timezone tag and these devices are in a different timezone than the one of the XiVO, you can look at the issue #5161 for a potential solution.