Release Notes

Aldebaran (2018.LTS3)

Component latest ver.
config-mgt 2018.05.03
elasticsearch 1.7.2
fingerboard 2018.05.00
kibana_volume 2018.05.00
nginx 2018.05.05
pack-reporting 2018.05.00
pgxivocc 1.3
recording-rsync 1.0
recording-server 2018.05.03
spagobi 2018.05.00
xivo-db-replication 2018.05.05
xivo-full-stats 2018.05.05
XiVO PBX 2018.05.05
xuc 2018.05.05
xucmgt 2018.05.06

Aldebaran.06

Note

Bugfix release. See Aldebaran.00 section for features list and behavior changes.

Consult the Aldebaran.06 Roadmap.

Component updated: xucmgt

CCAgent

  • #1992 - Open sheet url in multiple tabs

    Important

    Behavior change Screen popup feature can now open url in new browser tab/window every time. Also, the popopup option was ported Third Party integration feature. See Screen Popup and Third Party Integration API for more informations.

Aldebaran.05

Note

Bugfix release. See Aldebaran.00 section for features list and behavior changes.

Consult the Aldebaran.05 Roadmap.

Components updated: nginx, xivo-agid, xivo-confd, xivo-config, xivo-dao, xivo-db-replication, xivo-full-stats, xivo-manage-db, xivo-upgrade, xivo-web-interface, xucmgt, xucserver

CCAgent

  • #1863 - Web Agent Callback icon : The notification of existing callback is not present anymore
  • #1911 - Callback list incorrect when multiple lists on the same queue
  • #1937 - Sort is not working on callback view in CCAgent
  • #1938 - Callback period change when taking callback in CCAgent
  • #1940 - One Callback still displayed in CCAgent when processing is finished

Fingerboard

  • #1855 - Configmgt must be accessible from fingerboard

Reporting

  • #1795 - Queue statistic conversation_time abnormally long
  • #1923 - Agent statistic (stat_agent_specific) conversation_time abnormally long (port to Aldebaran)
  • #1934 - Transferred call offered to and answered by an agent are not counted
  • #1957 - Missing rights for user stats on new tables “qualifications, qualifications_answer, subqualifications, transfers” in xivo_stats database
  • #1958 - Add replication of “queue_qualification”

Web Assistant

  • #1945 - Personal contact accentuated chars are not encoded properly when exported on Windows
  • #1959 - Support Aastra phone using the web assistant

XUC Server

  • #1707 - Ws result future are sometimes not handled if they fail and so errors are swallowed

    Important

    Behavior change When a phone device is not reachable from the Xuc server, an error is reported in the log file.

XiVO PBX

  • #1623 - SQL error when trying to filter queue skills

  • #1756 - Wrong line status for user imported via CSV with a sip_username in uppercase

    Important

    Behavior change When importing users with a CSV file, sip_username in uppercase will be set to lowercase during import.

  • #1772 - Configmgt is not upgraded in case of minor upgrade (e.g. from 2018.05.XX to 2018.05.YY)

  • #1918 - Remove outgoing call redirection database migration script fails if user contains non-ascii character

  • #1931 - Incoming call to user are denied if user has a denied all

  • #1932 - On internal calls, wrong call rights are applied

    Important

    Behavior change See notes on Internal Calls and Forwarded Calls in Call Permissions documentation page for additional information.

  • #1946 - Cannot add CTI information (profile, login …) to a user through a CSV file update

  • #1947 - Call rights check fails when calling from external an user with a custom line

  • #1964 - Can’t access administration page through an SSH redirection when XiVO UC is installed

  • #1965 - Can’t download backups files when XiVO UC is installed on XiVO

XiVOCC Infra

  • #1929 - Update PXE with Debian 8.11

Aldebaran.04

Note

Bugfix release. See Aldebaran.00 section for features list and behavior changes.

Consult the Aldebaran.04 Roadmap.

Components updated: xucserver

XUC Server

  • #1905 - Can’t download callback tickets in ccmanager

Aldebaran.03

Note

Bugfix release. See Aldebaran.00 section for features list and behavior changes.

Consult the Aldebaran.03 Roadmap.

Components updated: config-mgt, recording-server, xivo-dao, xivo-install-cd, xivo-manage-db, xivo-web-interface, xucmgt, xucserver

CCManager

  • #1770 - Rename statistic “Divert.” on ccmanager(queue_view)

    Important

    Behavior change In CC Manager, in view Queues, column “Divert.” was renamed to “Timeout”.

  • #1887 - Call qualification export should be completely in JSON

Config mgt

  • #1847 - Use Config Mgt with HTTPS protocol

Important

Behavior change All calls to configmgt API (callbakcs, user rights…) should now be prefixed by configmgt. For examples for requesting callbacks you would request api/1.0/callback_lists now you have to request configmgt/api/1.0/callback_lists.

  • #1857 - configmgt redirection to login is not working
  • #1892 - Cannot give the role Teacher to an user in configmgt

Recording

  • #1860 - Outgoing transfer doesn’t have the correct recording audio file link in list of recorded files
  • #1884 - Ordering of agents and queues in description of a transfered call recording

XUC Server

  • #1853 - XuC user right is not using correct url for configmgt
  • #1867 - High memory & cpu usage triggered by call loops and outbound queue calls
  • #1872 - Document limitation for stop recording upon external xfer feature
  • #1901 - Disable AMI log in xucserver

XiVO PBX

  • #569 - Voicemail Email - For a given voicemail, customizing email body doesn’t accept some “ponctuation” characters

    Important

    Behavior change Some new error messages in XiVO web interface are displayed in the default language of web browser. The language can be different.

  • #1749 - Support CAS with SSO

  • #1760 - XiVO installation from ISO creates slow LVM partition

  • #1782 - Outgoing caller id and call permissions have wrong user id when unc. fwd

  • #1785 - Destination list hidden when creating a func key with boss-secretary filter

  • #1810 - Qualifications table not created on fresh xivo install

  • #1865 - Web interface doesn’t indicate that system configuration must be applied

  • #1894 - Button for mass synchronization disappears from web interface

  • #1897 - Doc - Live reload deactivation implications

    Note

    See new table in General settings section.

XiVOCC Infra

  • #1497 - Simplify ISO build

Aldebaran.02

Note

Bugfix release. See Aldebaran.00 section for features list and behavior changes.

Consult the Aldebaran.02 Roadmap.

Components updated: config-mgt, recording-server, xivo-dist, xucmgt, xucserver

CCAgent

  • #1801 - Cannot remove activity from favorites when showQueueControls is not set
  • #1834 - Be able to use XUC API from xucmgt 3rd party app

CCManager

  • #1776 - Call Qualifications: export as csv

Config mgt

  • #1828 - Disable PlayFramework CSRF protection for REST API request with X-Auth-Token

Recording

  • #1787 - As supervisor I don’t see disk space usage
  • #1789 - Recording disk usage is inverted in log
  • #1823 - Cannot use recording control on web agent during an outgoing call or incoming call
  • #1832 - Recording call status is not always reported on acd outbound calls

SpagoBi

  • #1806 - Null ‘key’ argument while displaying queue report in SpagoBI

Web Assistant

  • #1799 - UC assistant should not allow to hold second call if one is already holded

XUC Server

  • #1817 - Channel vars not propagated from queue to agent
  • #1833 - Connected line number and name is not always correct

XiVO PBX

  • #1794 - Add borealis in the named distribution of xivo-dist

Aldebaran.01

Note

Bugfix release. See Aldebaran.00 section for features list and behavior changes.

Consult the Aldebaran.01 Roadmap.

Components updated: recording-server

  • #1777 - Angular controller load issue on “controle d’enregistrement” tab on the recording server

Aldebaran.00

Note

LTS Release. Below are listed the features, bugfixes and behavior changes.

Consult the Aldebaran.00 Roadmap.

Aldebaran is the new LTS release of XiVO Solutions, below is a summary of the New Features and Behavior Changes compared to the previous LTS version, Polaris.

New Features

  • XiVO administration web interface has been revamped to make it lighter and more responsive.
  • UC assistant can handle conferences with features such as showing participants, including a visual indicator to show who is talking. Added also possibility to Mute/Unmute/Kick participants if you’re an organizer of the conference.
  • Personal contacts can be managed now from UC assistant. Possibility to add/edit/delete/import your own contacts from the application (see Personal contacts).

Behavior Changes

  • Forwards:
    • It is now the forwarded user outgoing caller id which is used as the presentation number for its forwarded call.
    • It is now the forwarded user call rights which are applied to his forwarded call (see Call Permissions doc and its notes on Forwarded Calls).
  • System
    • config-mgt is no longer part of the CC solutions but is coupled directly with XiVO PBX. You can access it from http://<XiVO PBX IP>:9100/configmgt or https://<XiVO PBX IP>/configmgt/. Service is visible both from XiVO webi and is part of the xivo-service status list.

Upgrade

Follow the usual procedures (don’t forget the specific steps to upgrade to Aldebaran):

Features & bugfixes list

Components updated: config-mgt, recording-server, xivo, xivo-auth, xivo-db-replication, xivo-dist, xivo-install-script, xivo-manage-db, xivo-monitoring, xivo-service, xivo-solutions-doc, xivo-web-interface, xivocc-installer, xucmgt, xucserver

CCManager

  • #1769 - Rename statistics “Total” on ccmanager

Config mgt

  • #1758 - ConfigMgt status in XiVO when restart is inactive(dead) whereas the docker is running

Recording

  • #1085 - Recording space alert when limit reached

  • #1750 - Stop Recording on external transfer

    Important

    Behavior change Recording will now be stopped upon external transfer of an incoming call. That is if two external parties are bridged together (after a transfer for example), the recording will be stopped. See Stop recording upon external transfer.

Reporting

  • #1768 - Replicate call qualification configuration

Web Assistant

  • #1654 - Import/export a personal contact list
  • #1657 - Name of the personal contact from my call history
  • #1658 - Name of the personal contact in current call
  • #1720 - Control my own microphone in a conference room
  • #1728 - FavoriteUpdated event is not handled anymore once a personal contact is created
  • #1735 - Mute/UnMute a participant in conference
  • #1736 - Kick a participant in a conference
  • #1771 - Updated name of the personal contact in call history

WebRTC

  • #731 - [Doc] WebRTC route call when not connected

XUC Server

  • #1773 - Add call qualifications interface to xucserver

XiVO PBX

  • #1741 - Add configmgt webservice to configure call qualification options in the queue WebI section

  • #1745 - Include Config Mgt in XiVO UC

    Important

    Behavior change Docker bridge network were changed - from 172.18.0.0/16 to 172.18.0.0/24 for XiVO UC - from 172.18.0.0/16 to 172.18.1.0/24 for Config Mgt

  • #1752 - Incomprehensible error message when creating a conference with Organizer pin code without Pin code on general tab

  • #1757 - Get token from xivo-auth to be used by configmgt

  • #1763 - Configure call qualification options in the queue WebI section

XiVOCC Infra

  • #1726 - xivo-docker does not upgrade docker-compose if it already exists