Administrator’s Guide

In-depth documentation on administration of XiVO solution systems.

XiVO Administration

• System Management
  • DHCP Server
  • Mail
  • Network
  • Database
  • Backup
  • Restore
  • CLI Tools
  • HTTPS certificate
  • Asterisk HTTP server
  • Configuration Files
  • Consul
  • Log Files
  • Nginx
  • NTP
  • Proxy Configuration
  • Service Discovery
  • Service Authentication
  • Webi admin users
  • xivo-auth
  • xivo-confd
  • xivo-confgend
  • xivo-dird
  • xivo-dird-phoned
  • xivo-purge-db
  • xivo-service
  • xivo-upgrade
  • xivo-sysconfd
• High Availability (HA)
  • Prerequisites
  • Quick Summary
  • Configuration Details
  • Internals
  • Limitations
  • Berofos Integration
  • Troubleshooting

XiVOcc Administration

• System Configuration
  • Nginx path distribution
  • ACD Outgoing Calls For Call Blending
  • Login Timeout Configuration
  • Ldap Authentication
  • Kerberos Authentication
  • CAS SSO Authentication
  • Install trusted certificate for nginx
  • Mobile Assitant
• Applications Configuration
  • CC Agent configuration
  • CC Manager
  • Recording
  • Recording on Gateway
  • Reporting
  • Web / Desktop Application
  • WebRTC configuration
• Administration
  • Start, stop or restart containers
  • Show status
  • Show containers and images versions
  • Log
  • Backup
  • Restore

Troubleshooting

Important

• When reading this section, keep in mind the Architecture & Flows diagram.
• If you want to troubleshoot your installation see XiVOcc Installation Troubleshooting
• For desktop application see Troubleshoot Application

• Troubleshooting
• Xuc & Xucmgt (CC & UC applications)
• NGINX - proxy web
• XiVOcc Postgresql
• Reporting