XiVO Solutions Documentation (Freya Edition)


What’s new in this version ?

  • New Unique Account users
  • WebRTC users:
    • Can change its ringtone
    • Can mute itself from Call control
    • Plantronics headset integration (Windows only)
  • Link to download Desktop Application from Web Application login page.
  • CC Agent: can play a beep to agent when spied on
  • CC Agent/Switchboard: enhanced history with sucessive calls of same caller aggregated
  • XiVO PBX:
    • New Users’ label to be able to organize users inside the XiVO PBX
    • Easier to configure WebRTC and or Unique Account users
    • Be able to create or update WebRTC or Unique Account users via CSV impor/update
  • XDS:
    • ease voicemail notification by email configuration on MDS
    • new mds-upgrade script for minor upgrade
  • Debian 10 (Buster) support

See Freya (2020.18) page for the complete list of New Features and Behavior Changes.


  • End of Support for LTS Polaris (2017.11).

See Deprecations.


XiVO solutions developed by Avencall is a suite of PBX applications based on several free existing components including Asterisk and our own developments. This powerful and scalable solution offers a set of features for corporate telephony and call centers to power their business.

You may also have a look at our development blog for technical news about the solution

Indices and tables