XiVO General Settings
XiVO offers the possibility to configure the general settings via the
page.
Configure XiVO General Settings
Live reload configuration permit to reload its configuration on command received from WEBI (this option is enabled by default).
If you deactivate Live reload, apart from commands to xivo-ctid service, no config update command will be sent to udpate the services configuration. You must then reload the configuration accordingly.
The table below lists the parameters that will need a manual reload:
Services –> IPBX –> IPBX Settings |
|||
Menu |
Section |
Parameter |
Reload command |
Users |
General |
On-Hold Music, Caller ID |
|
Lines |
all |
|
|
Services |
Enable supervision |
|
|
Voicemail |
all |
|
|
Func Keys |
Type Customized with Supervision activated |
|
|
Groups |
General |
|
|
Number |
|
||
Users |
all |
|
|
Application |
N.A. |
N.A. |
|
Call permissions |
N.A. |
N.A. |
|
No answer |
N.A. |
N.A. |
|
Schedules |
N.A. |
N.A. |
|
Voicemails |
all |
all |
|
Conference rooms |
General |
Number, PIN code, Organizer PIN code |
|
Services –> IPBX –> Call management |
|||
Menu |
Section |
Parameter |
Reload command |
Incoming calls |
all |
N.A. |
N.A. |
Outgoing calls |
Exten |
all |
|
Call permissions |
all |
N.A. |
N.A. |
Call filters |
all |
N.A. |
N.A. |
Call pickups |
Interceptors |
all |
|
Intercepted |
all |
|
|
Schedule |
all |
N.A. |
N.A. |
Services –> Call center –> Call management |
|||
Menu |
Section |
Parameter |
Reload command |
Agents |
all |
all |
|
Queues |
General |
Name, Ring strategy, On-Hold Music |
|
Number |
|
||
Announces |
all |
|
|
Members |
all |
|
|
Application |
N.A. |
N.A. |
|
No answer |
N.A. |
N.A. |
|
Advanced |
all |
|
|
Schedules |
N.A. |
N.A. |
|
Diversions |
N.A. |
N.A. |
|
Qualifications |
N.A. |
N.A. |
|
Agents |
all |
all |
|
Queues penalties |
all |
all |
|
Skills |
all |
all |
|
Skill rules |
all |
all |
|
Qualifications |
all |
N.A. |
N.A. |