XiVO General Settings¶
XiVO offers the possibility to configure the general settings via the
page.
Configure XiVO General Settings
Live reload configuration permit to reload its configuration on command received from WEBI (this option is enabled by default).
If you deactivate Live reload, apart from commands to xivo-ctid service, no config update command will be sent to udpate the services configuration. You must then reload the configuration accordingly.
The table below lists the parameters that will need a manual reload:
Services –> IPBX –> IPBX Settings | |||
Menu | Section | Parameter | Reload command |
Users | General | On-Hold Music, Caller ID | sip reload |
Lines | all | sip reload dialplan reload |
|
Services | Enable supervision | dialplan reload |
|
Voicemail | all | voicemail reload sip reload |
|
Func Keys | Type Customized with Supervision activated | dialplan reload + phone reboot |
|
Groups | General |
|
queue reload all |
Number | dialplan reload |
||
Users | all | queue reload members |
|
Application | N.A. | N.A. | |
Call permissions | N.A. | N.A. | |
No answer | N.A. | N.A. | |
Schedules | N.A. | N.A. | |
Voicemails | all | all | voicemail reload |
Conference rooms | General | Number, PIN code, Organizer PIN code | dialplan reload |
Services –> IPBX –> Call management | |||
Menu | Section | Parameter | Reload command |
Incoming calls | all | N.A. | N.A. |
Outgoing calls | Exten | all | dialplan reload |
Call permissions | all | N.A. | N.A. |
Call filters | all | N.A. | N.A. |
Call pickups | Interceptors | all | sip reload |
Intercepted | all | sip reload |
|
Schedule | all | N.A. | N.A. |
Services –> Call center –> Call management | |||
Menu | Section | Parameter | Reload command |
Agents | all | all | queue reload all |
Queues | General | Name, Ring strategy, On-Hold Music | queue reload all |
Number | dialplan reload |
||
Announces | all | queue reload all |
|
Members | all | queue reload members |
|
Application | N.A. | N.A. | |
No answer | N.A. | N.A. | |
Advanced | all | queue reload all |
|
Schedules | N.A. | N.A. | |
Diversions | N.A. | N.A. | |
Qualifications | N.A. | N.A. | |
Agents | all | all | queue reload all |
Queues penalties | all | all | queue reload all |
Skills | all | all | queue reload all |
Skill rules | all | all | queue reload all |
Qualifications | all | N.A. | N.A. |