XiVO General Settings

XiVO offers the possibility to configure the general settings via the Configuration ‣ Management ‣ General page.

Configure XiVO General Settings

Live reload configuration permit to reload its configuration on command received from WEBI (this option is enabled by default).

If you deactivate Live reload, apart from commands to xivo-ctid service, no config update command will be sent to udpate the services configuration. You must then reload the configuration accordingly.

The table below lists the parameters that will need a manual reload:

Services –> IPBX –> IPBX Settings
Menu	Section	Parameter	Reload command
Users	General	On-Hold Music, Caller ID	sip reload
	Lines	all	sip reload dialplan reload
	Services	Enable supervision	dialplan reload
	Voicemail	all	voicemail reload sip reload
	Func Keys	Type Customized with Supervision activated	dialplan reload + phone reboot
Groups	General	Name, Ring strategy, User reachability timeout, Time before retrying a call to a user, Call a member already in line, On-Hold Music	queue reload all
		Number	dialplan reload
	Users	all	queue reload members
	Application	N.A.	N.A.
	Call permissions	N.A.	N.A.
	No answer	N.A.	N.A.
	Schedules	N.A.	N.A.
Voicemails	all	all	voicemail reload
Conference rooms	General	Number, PIN code, Organizer PIN code	dialplan reload
Services –> IPBX –> Call management
Menu	Section	Parameter	Reload command
Incoming calls	all	N.A.	N.A.
Outgoing calls	Exten	all	dialplan reload
Call permissions	all	N.A.	N.A.
Call filters	all	N.A.	N.A.
Call pickups	Interceptors	all	sip reload
	Intercepted	all	sip reload
Schedule	all	N.A.	N.A.
Services –> Call center –> Call management
Menu	Section	Parameter	Reload command
Agents	all	all	queue reload all
Queues	General	Name, Ring strategy, On-Hold Music	queue reload all
		Number	dialplan reload
	Announces	all	queue reload all
	Members	all	queue reload members
	Application	N.A.	N.A.
	No answer	N.A.	N.A.
	Advanced	all	queue reload all
	Schedules	N.A.	N.A.
	Diversions	N.A.	N.A.
	Qualifications	N.A.	N.A.
Agents	all	all	queue reload all
Queues penalties	all	all	queue reload all
Skills	all	all	queue reload all
Skill rules	all	all	queue reload all
Qualifications	all	N.A.	N.A.