Upgrade Five to Polaris

In this section are listed the manual steps to do when migrating from Five to Polaris.

Before Upgrade

On XiVO PBX

Follow the Upgrade page.

On XiVO CC

The xivo-solutions-VERSION no longer exists. The xivocc-installer package is now located in xivo-VERSION distribution. You have to update your source list accordingly.

  1. Remove apt source list file:

    rm /etc/apt/sources.list.d/xivo-solutions.list

  2. Add new source list file:

    echo "deb http://mirror.xivo.solutions/debian xivo-polaris main" > /etc/apt/sources.list.d/xivo-dist.list

After Upgrade

On XiVO PBX

  • Accept new cel.conf: if you are asked by xivo-upgrade installer, you must choose to replace the cel.conf file or ensure that its content correspond to these defaults.

  • Finish to remove xivo-ctid-ng and xivo-websocketd:

    apt-get purge xivo-websocketd xivo-ctid-ng

  • Add writetimeout parameter to the the /etc/asterisk/manager.d/02-xivocc.conf file:

    [xuc]
secret = ...
deny = ...
permit = ...
read = ...
write = ...
writetimeout = 10000

  • You MUST update:

    • Snom phones to use plugin version >=2.2 to be able to use CTI Transfer (UC Assistant or CCAgent),

    • Yealink phones to use plugin with v81 firmware to be able to use CTI Transfer (UC Assistant or CCAgent).

  • The WebRTC call limit was raised to 2 (to enable transfers). The simultcalls parameter of a WebRTC user should be set to 2 also.

On XiVO CC

  • Update new fingerboard:

    xivocc-dcomp stop fingerboard
docker rm xivocc_fingerboard_1
xivocc-dcomp up -d

  • SpagoBI:

    • Import new reports as described in SpagoBI post install step

    • Then, you should also remove old sample reports:

      • Go to Reports menu and delete all reports which are located under Racine -> Sample

      • Once all reports are deleted inside these folder you can go to Functionalities Management menu as shown in following screenshot:

        ../_images/reportsdelete1.png

      • From here, you can delete empty folders by clicking on it

        ../_images/reportsdelete2.png

      • At the end you should have a report folder list, that contains only Rapports and Accueil folder as seen here (unless you have some specific customer report):

        ../_images/reportslist.png