Devices

In XiVO, there are two kind of devices:

The officially supported devices will be supported across upgrades and phone features are guaranteed to be supported on the latest version.

The community supported devices are only supported by the community. In other words, maintenance, bug, corrections and features are developed by members of the XiVO community. XiVO does not officially endorse support for these devices.

The next topics lists the officially and community supported devices. For each vendor, a table shows the various features supported by XiVO. Here’s an example:

  Model X Model Y Model Z
Provisioning Y Y Y
H-A Y Y Y
Directory XIVO N Y Y
Funckeys 0 2 8
  Supported programmable keys
User with supervision function Y Y Y

The rows have the following meaning:

Provisioning
Is the device supported by the auto-provisioning system ?
H-A
Is the device supported by the high availability system ?
Directory XiVO
Is the device supported by the remote directory ? In other word, is it possible to consult the XiVO’s remote directory from the device ?
Funckeys

How many function keys can be configured on the device from the XiVO web interface ?

The number of function keys that can be configured on a device is not necessarily the same as the number of physical function keys the device has. For example, an Aastra 6757i has 12 physical keys but you can configure 30 function keys because of the page system.

Inside a table, the following legend is used:

  • Y = Yes / Supported
  • N = No / Not supported
  • NT = Not tested
  • NYT = Not yet tested

Each table also contains a section about the supported function keys. In that section, the following legend can also be used:

  • FK = Funckey
  • SK = SoftKey
  • HK = HardKey
  • MN = Menu

Function keys work using the extensions in Services ‣ Extensions. It is important to enable the function keys you want to use. Also, the enable transfer option in the user configuration services tab must be enabled to use transfer function keys.

Plugins release notes

xivo-aastra-3.3.1-SP4-HF9

Note

Replaces xivo-aastra-3.3.1-SP4 plugin

v1.8:Download links for firmwares update for Aastra/Mitel phones.
v1.7:Firmware update for Aastra/Mitel phones. Particularly these new firmwares support forwarding of Multiple Spanning Tree Protocol (MSTP) messages from the LAN port to the PC port. This ensures issues regarding network loops are not created.

xivo-aastra-4.3.0

Note

Replaces xivo-aastra-4.1.0 plugin

v1.8:Download links for firmwares update for Aastra/Mitel phones.
v1.7:Firmware update for Aastra/Mitel phones. Particularly these new firmwares support forwarding of Multiple Spanning Tree Protocol (MSTP) messages from the LAN port to the PC port. This ensures issues regarding network loops are not created.

xivo-polycom-4.0.11

Note

Replaces xivo-polycom-4.0.9 plugin: this plugin is required for Polycom devices with MAC address in the range 64167F (instead of 0004F2)

v2.2:fix URL for Updater file download
v2.1:DND feature disabled
v1.9:integrate XiVOCC required template configuration

xivo-polycom-5.4.3

v2.1:DND feature disabled
v1.8:integrate XiVOCC required template configuration

xivo-snom-8.7.5.35

v2.3:Change provisioning of Login and Pause management using function keys keys to support Wrapup indication.
v2.2:Add support to SIP Auto-Answer Header (needed for CTI Transfer in Polaris)
v2.1:DND feature disabled
v1.9:update to use the new language pack
v1.8:correction for provisioning if there is no DST

xivo-snom-8.9.3.60

Note

Replaces xivo-snom-8.9.3.40 plugin

v2.5:Change parameter to fix Switchboard answer
v2.4:Change provisioning of Login and Pause management using function keys keys to support Wrapup indication.
v2.3:Add support for D712 and upgrade firmware for 7XX serie.
v2.2:Add support to SIP Auto-Answer Header (needed for CTI Transfer in Polaris)
v2.1:DND feature disabled
v1.8:correction for provisioning if there is no DST