WebRTC configuration

See Web RTC feature description.

Signed SSL/TLS certificate for WebRTC

XivoCC installation generates self-signed SSL/TLS into nginx server running as part of XivoCC. This limits WebRtc usage:

  • Web Assistant shows warning about unsecure page and exception must be confirmed by user.
  • Desktop Assistant must be started with --ignore-certificate-errors parameter, which degrades security.

To avoid this, SSL/TLS certificate signed by authority recognized by Chrome in PEM format is required, see Install trusted certificate for nginx.