Cross-MDS User Group Management

Overview

This feature allows administrators to add users to groups regardless of their MDS location within a XiVO system. It simplifies group management by enabling the creation of diverse groups that span multiple MDS instances.

Benefits

Flexible Group Management: Create groups with users from any MDS, enhancing organizational flexibility.
Unified Group Calling: Ensure that all users in a group receive calls simultaneously, regardless of their MDS location.
Simplified Administration: Manage groups centrally while maintaining MDS associations.

Use Cases

Distributed Teams: Manage teams distributed across different locations by creating groups that include users from multiple MDS.
Unified Customer Service: Ensure consistent customer service by creating groups that handle calls across different MDS instances.

Configuration

To enable this experimental feature, you must configure the XiVO system to allow device state sharing and cross-MDS user group management. This requires updating the relevant configuration files and ensuring all MDS instances are properly connected.

Set the `XDS_MULTI_MDS_CALLGROUP` variable to `TRUE` in the XiVO configuration:

Edit the file /etc/docker/xivo/custom.env and add the following line:
```
XDS_MULTI_MDS_CALLGROUP=TRUE
```
Update the service to take configuration into account:
```
xivo-dcomp up -d
asterisk -rx "core reload"
```
Repeat this configuration on all MDS instances:

Edit the file /etc/docker/mds/custom.env on each MDS instance and add the same line:
```
XDS_MULTI_MDS_CALLGROUP=TRUE
```
Update the MDS service to apply the configuration:
```
mds-dcomp up -d
asterisk -rx "core reload"
```

Note

This configuration enables device state sharing and cross-MDS user group management across your XiVO and MDS servers. Ensure you apply these changes to every relevant instance for the feature to function correctly.