WebRTC

General notes

Note

added in version 2016.04

Note

Current WebRTC implementation (since XiVO Freya 2020.18) does not require any of these manual configuration steps Users

XiVO comes with a WebRTC lines support, you can use in with XiVO UC Assistant and Desktop Assistant. Before starting, please check the WebRTC Environment.

Former WebRTC implementation might require following configuration steps:

Configuration of user with WebRTC line

  1. Create user
  2. Add line to user without any device
  3. Edit the line created and, in the Advanced tab, add webrtc=yes options:
../../_images/webrtc_line.png

Fallback Configuration

When the user is not connected to its WebRTC line, or disconnect from the assistant, you can route the call to a default number as for example the user mobile number. Update the fail option on the No Answer user tab configuration, and add an extension to the appropriate context.

../../_images/user_fail.png

Experimental video call feature

Important

Removed since 2021.08

Manual configuration of user with WebRTC line

For the records