Installation

The UC Assistant and CC Agent are available as desktop application through Electron packaging, to be able to use these applications in a standalone executable you need to deploy this container first on client machine.

Windows (64bits)

There are two ways for downloading the latest version of the Desktop assistant on your environment.

  • You can either do it by clicking the Windows button on the login page from your browser, on the CCAgent or UCAssistant applications.
../../_images/download-desktop.png

Note

You can disable download buttons, see Disabling download desktop applications section.

  • Or you can download it by opening the following url from your computer:

    https://<xivo_uc_cc>/install/win64

and then start the downloaded program.

Note

If you have a secured installation (using https/wss) the port can be omitted as the default port is already 443, generally speaking use the uc-assistant URL followed by /install/win64.

Linux (Debian 64bits)

To install the latest version, you need to add a repository linked to the XiVO UC/CC CTI Server host. Create the file /etc/apt/sources.list.d/xivo-desktop-assistant.list containing the following line:

deb [trusted=yes] https://<xivo_uc_cc>/updates/debian jessie contrib

Then run

sudo apt-get update
sudo apt-get install xivo-desktop-assistant

Note

This repository is currently not signed at all.