What is it ?¶
The preprocess subroutine allows you to enhance XiVO features through the Asterisk dialplan. Features that can be enhanced are :
- Incoming call
- Outgoing call
There are three possible categories :
- Subroutine for one feature
- Subroutine for global forwarding
- Subroutine for global incoming call to an object
Subroutines are called at the latest possible moment in the dialplan, so that the maximum of variables have already been set: this way, the variables can be read and modified at will before they are used.
Here is an example of the dialplan execution flow when an external incoming call to a user being forwarded to another external number (like a forward to a mobile phone):
Adding new subroutine¶
If you want to add a new subroutine, we propose to edit a new configuration file in the directory
You can also add this file by the web interface.
[myexample] exten = s,1,NoOp(This is an example) same = n,Return()
Subroutines should always end with a
Return(). You may replace
Return() by a
you want to completely bypass the XiVO dialplan, but this is not recommended.
To plug your subroutine into the XiVO dialplan, you must add
myexample in the subroutine field
in the web interface, e.g. .
There is predefined subroutine for this feature, you can find the name and the activation in the
The variables are:
; Global Preprocess subroutine XIVO_PRESUBR_GLOBAL_ENABLE = 1 XIVO_PRESUBR_GLOBAL_USER = xivo-subrgbl-user XIVO_PRESUBR_GLOBAL_AGENT = xivo-subrgbl-agent XIVO_PRESUBR_GLOBAL_GROUP = xivo-subrgbl-group XIVO_PRESUBR_GLOBAL_QUEUE = xivo-subrgbl-queue XIVO_PRESUBR_GLOBAL_MEETME = xivo-subrgbl-meetme XIVO_PRESUBR_GLOBAL_DID = xivo-subrgbl-did XIVO_PRESUBR_GLOBAL_OUTCALL = xivo-subrgbl-outcall XIVO_PRESUBR_GLOBAL_PAGING = xivo-subrgbl-paging
So if you want to add a subroutine for all of your XiVO users you can do this:
[xivo-subrgbl-user] exten = s,1,NoOp(This is an example for all my users) same = n,Return()
You can also use a global subroutine for call forward.
; Preprocess subroutine for forwards XIVO_PRESUBR_FWD_ENABLE = 1 XIVO_PRESUBR_FWD_USER = xivo-subrfwd-user XIVO_PRESUBR_FWD_GROUP = xivo-subrfwd-group XIVO_PRESUBR_FWD_QUEUE = xivo-subrfwd-queue XIVO_PRESUBR_FWD_MEETME = xivo-subrfwd-meetme XIVO_PRESUBR_FWD_VOICEMAIL = xivo-subrfwd-voicemail XIVO_PRESUBR_FWD_SCHEDULE = xivo-subrfwd-schedule XIVO_PRESUBR_FWD_VOICEMENU = xivo-subrfwd-voicemenu XIVO_PRESUBR_FWD_SOUND = xivo-subrfwd-sound XIVO_PRESUBR_FWD_CUSTOM = xivo-subrfwd-custom XIVO_PRESUBR_FWD_EXTENSION = xivo-subrfwd-extension
Some of the XiVO variables can be used and modified in subroutines (non exhaustive list):
XIVO_CALLOPTIONS: the value is a list of options to be passed to the Dial application, e.g.
hHtT. This variable is available in agent, user and outgoing call subroutines. Please note that it may not be set earlier, because it will be overwritten.
XIVO_CALLORIGIN: the value is:
externfor calls coming from a DID
internfor all other calls
This variable is used by xivo-agid when selecting the ringtone for ringing a user. This variable is available only in user subroutines.
XIVO_DSTNUM: the value is the extension dialed, as received by XiVO (e.g. an internal extension, a DID, or an outgoing extension including the local prefix). This variable is available in all subroutines.
XIVO_GROUPNAME: the value is the name of the group being called. This variable is only available in group subroutines.
XIVO_GROUPOPTIONS: the value is a list of options to be passed to the Queue application, e.g.
hHtT. This variable is only available in group subroutines.
XIVO_INTERFACE: the value is the Technology/Resource pairs that are used as the first argument of the Dial application. This variable is only available in the user subroutines.
XIVO_MOBILEPHONENUMBER: the value is the phone number of a user, as set in the web interface. This variable is only available in user subroutines.
XIVO_QUEUENAME: the value is the name of the queue being called. This variable is only available in queue subroutines.
XIVO_QUEUEOPTIONS: the value is a list of options to be passed to the Queue application, e.g.
hHtT. This variable is only available in queue subroutines.
XIVO_SRCNUM: the value is the callerid number of the originator of the call: the internal extension of a user (outgoing callerid is ignored), or the public extension of an external incoming call. This variable is available in all subroutines.