Call Logs

Call logs are pre-generated from CEL entries. The generation is done automatically by xivo-call-logd. xivo-call-logs is also run nightly to generate call logs from CEL that were missed by xivo-call-logd.

Note

The oldest call logs are periodically removed. See Purge Logs for more details.

Search Dashboard

Call logs can be accessed using the menu Services ‣ IPBX ‣ Call management ‣ Call Logs page.

../../_images/search_dashboard.png

Calls Records Dashboard

Call logs are presented in a CSV file. The CSV specifications are detailed in the REST API documentation.

Specifying no start date returns all available call logs. Specifying a start date and no end date returns all call logs from start date until now.

REST API

Call logs are also available from the REST API. See Call Logs.

Manual generation

Call logs can also be generated manually. To do so, log on to the target XiVO server and run:

xivo-call-logs

To avoid running for too long in one time, the call logs generation is limited to the N last unprocessed CEL entries (default 20,000). This means that successive calls to xivo-call-logs will process N more CELs, making about N/10 more calls available in call logs, going further back in history, while processing new calls as well.

You can specify the number of CEL entries to consider. For example, to generate calls using the 100,000 last unprocessed CEL entries:

xivo-call-logs -c 100000