XiVO General Settings

XiVO offers the possibility to configure the general settings via the Configuration ‣ Management ‣ General page.

Live reload configuration permit to reload its configuration on command received from WEBI (this option is enabled by default).

If you deactivate Live reload, apart from commands to xivo-ctid service, no config update command will be sent to udpate the services configuration. You must then reload the configuration accordingly.

The table below lists the parameters that will need a manual reload:

Services –> IPBX –> IPBX Settings
Menu	Section	Parameter	Reload command
Users	General	On-Hold Music, Caller ID	`sip reload`
	Lines	all	`sip reload` `dialplan reload`
	Services	Enable supervision	`dialplan reload`
	Voicemail	all	`voicemail reload` `sip reload`
	Func Keys	Type Customized with Supervision activated	`dialplan reload` + phone reboot
Groups	General	Name, Ring strategy, User reachability timeout, Time before retrying a call to a user, Call a member already in line, On-Hold Music	`queue reload all`
	General	Number	`dialplan reload`
	Users	all	`queue reload members`
	Application	N.A.	N.A.
	Call permissions	N.A.	N.A.
	No answer	N.A.	N.A.
	Schedules	N.A.	N.A.
Voicemails	all	all	`voicemail reload`
Conference rooms	General	Number, PIN code, Organizer PIN code	`dialplan reload`
Services –> IPBX –> Call management
Menu	Section	Parameter	Reload command
Incoming calls	all	N.A.	N.A.
Outgoing calls	Exten	all	`dialplan reload`
Call permissions	all	N.A.	N.A.
Call filters	all	N.A.	N.A.
Call pickups	Interceptors	all	`sip reload`
Call pickups	Intercepted	all	`sip reload`
Schedule	all	N.A.	N.A.
Services –> Call center –> Call management
Menu	Section	Parameter	Reload command
Agents	all	all	`queue reload all`
Queues	General	Name, Ring strategy, On-Hold Music	`queue reload all`
	General	Number	`dialplan reload`
	Announces	all	`queue reload all`
	Members	all	`queue reload members`
	Application	N.A.	N.A.
	No answer	N.A.	N.A.
	Advanced	all	`queue reload all`
	Schedules	N.A.	N.A.
	Diversions	N.A.	N.A.
	Qualifications	N.A.	N.A.
Agents	all	all	`queue reload all`
Queues penalties	all	all	`queue reload all`
Skills	all	all	`queue reload all`
Skill rules	all	all	`queue reload all`
Qualifications	all	N.A.	N.A.