WebRTC

Note

added in version 2016.04

From version 2016.04 one can use WebRTC with XiVO PBX and XiVO CC in the following environment:

  • LAN network (currently no support for WAN environment),
  • with the:
    • Web Assistant with Chrome browser version 55 (tested on 55.0.2883.87 m 64-bit),
    • or Desktop Assistant

WebRTC Requirements

The requirements are:

  • to have a microphone and headphones for your PC,
  • to configure, in the XiVO PBX, a user with a WebRTC line (see: Configuration of user with WebRTC line),
  • have a SSL/TLS certificate signed by a certification authority installed on the nginx of XiVO CC,
  • and use https:
    • Web Assistant: you must connect to the Web Assistant via https protocol,
    • Desktop Application: you must check Protocol -> Secure in the application parameters.

Note

Currently you can not have a user configured for both WebRTC and a phone set at the same time.